Privacy Policy

Apotheosis Technologies, LLC is a small company in Sylvania, Ohio. This policy explains what information we collect through apotheosistech.com, what we do with it, and the choices you have. It also covers information you share with us when you book a call, use our client portal, or hire us for a website or consulting project.

We also run Cahoot and MileGauge. Each of those has its own privacy policy on its own website, and this one doesn't cover them.

The short version is that we collect only what you choose to send us, plus the basic technical details any website needs to run and stay safe. We don't sell your information, and we don't use advertising trackers.

Information you give us

When you fill out the contact form, we collect your name, email address, message, and your phone number and website if you include them.

When you request a Website & Technology Assessment, we collect your name, business name, website, email address, phone number if you include it, the size of your business, and what you tell us about your website or technology situation.

When you email us, call us, or work with us on a project, we keep what you share with us. For a project that can include your business details, the text and photos for your site, and any account access you give us so we can do the work. We use project information only for that project, and the agreement we sign together also applies to it.

Information collected automatically

When you send a form, we also record your IP address, your approximate location based on that IP address (city, state and country), your browser and device type, and the page you sent it from. We use these details to spot spam and abuse.

Like nearly every website, our hosting provider processes basic request details, such as your IP address and browser, to deliver pages and protect the site from attacks. We also use a bot check on our forms that looks at signals from your browser to tell people apart from automated programs.

To see which pages people visit and how they found the site, we use two analytics tools. One is Vercel Web Analytics, which reports totals. The other is Matomo, which runs on our own server, so the data isn't shared with an analytics company. Matomo records the pages you view, the site that sent you here, your browser and device type, and your approximate location. It shortens your IP address before saving it, so the address can't point to you. Neither tool uses cookies, and neither follows you to other websites.

Booking a call

Our scheduling pages at book.apotheosistech.com are run by TidyCal. When you book a call, TidyCal collects your name, email address and the details of your booking and shares them with us. For a paid session, your payment is handled by TidyCal and its payment processor. We never see your full card number. TidyCal's own privacy policy also applies to information you give it.

Our client portal

Clients and team members can sign in to our portal at portal.apotheosistech.com, which runs on SuiteDash. The portal stores your account details, along with the messages, files, quotes, agreements and invoices we share there. Card payments made through the portal are handled by its payment processor, and we never see your full card number.

How we use your information

• To answer your questions and follow up on your request
• To prepare quotes, deliver the work you hire us for, and send invoices
• To keep the site and its forms safe from spam, abuse and attacks
• To understand which pages are useful so we can improve the site
• To keep business records and meet our legal and tax obligations

We don't add you to a mailing list unless you ask us to. If you hire us for a Care Plan, the short monthly email about your site is part of that service.

Who we share it with

We don't sell, rent or trade your personal information, and we don't share it with anyone for their own marketing. We share it only in these situations.

• With people who work with us, such as employees, salespeople or contractors, but only the information they need to do their part and only under a duty to keep it confidential.
• With the companies that help us run the business. Vercel hosts the site and provides analytics and bot protection. Brevo delivers form submissions to our inbox. Zoho hosts our email. TidyCal runs our scheduling. SuiteDash runs our client portal. Each of them may handle your information only to provide their service to us.
• When the law requires it, such as a valid subpoena or court order, or when we need to protect our rights, our clients or the public.
• If our business is ever sold or merged, in which case this policy would continue to protect your information.

Cookies

This site doesn't use cookies for advertising or for tracking you across other websites. Because we don't track you, there's nothing to opt out of, and we treat Do Not Track and Global Privacy Control signals the same way.

How long we keep it

We keep form submissions and emails for as long as they're useful for our conversation or our work together. Client records, including quotes, agreements and invoices, are kept as long as we need them for tax and legal reasons, which is usually several years. When we no longer need something, we delete it.

How we protect it

The site runs only over an encrypted connection, our accounts are protected with strong passwords and two-factor sign-in, and each person who works with us can see only the information their job requires. No system is perfectly secure, but we take care with what you share and keep as little as we need.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Email us at hello@apotheosistech.com and we'll respond within 30 days. We may need to keep some records, like invoices, when the law requires it, and we'll tell you if that applies. Depending on where you live, your state's privacy laws may give you more rights, and we'll honor them.

Children

This site is meant for business owners and isn't aimed at children. We don't knowingly collect information from anyone under 13. If you believe a child has sent us information, let us know and we'll delete it.

Where your information is handled

We're based in the United States. Some of the companies we work with may store or process information in other countries, under their own security and privacy protections.

Changes to this policy

If we change how we handle your information, we'll update this page and the date at the top. If a change is significant and we have a way to reach you, we'll tell you directly.

Contact us

If you have a question about this policy or your information, email hello@apotheosistech.com, call 419-843-0050, or use our contact form. Apotheosis Technologies, LLC, Sylvania, Ohio.